- Quick Links:
- Case Studies:
- News:
- Our People:
- Customer Zone:
Avaya Aura
A powerful platform for unified communications and contact centre solutions
Avaya Aura is a real-time communications software platform which enables network simplification and reduction of infrastructure and operating costs. It provides a powerful, open and flexible foundation which supports a diverse range of applications to serve your voice, data, video, messaging and other unified comms needs.
It also enhances the well established Avaya Communications Manager by delivering additional functionality such as session management which allows your network to host a variety of manufacturers’ hardware and software.
Key benefits of Avaya Aura include future-proofed pathways, reporting and analytics available across your business network, excellent security and the use of virtualised technology which reduces your hardware requirements and enables swift deployment of applications. It also supports collaboration and interaction applications such as Avaya video communications and conferencing which can be accessed by users across your organisation, from the boardroom through management and staff.
As well as hosting a huge range of business communication solutions Avaya Aura has been designed to serve business of all sizes. Impressively scalable its many benefits may be exploited by small businesses (SMEs) and organisations of less than 100 users right up to 100,000’s users on one system. When it comes to a network, Avaya Aura can support over a million users.
Business communication solutions which Avaya Aura supports include:
• IP telephony
• Video conferencing
• SIP session management
• Multi-vendor compatibility – including IBM, Microsoft, SIP/SIMPLE and XMPP
• Encrypted, authenticated and certificatesd security across all levels
• Continuous communications protection, including full function survivabilty
• Centralised management of locally targeted capabilities
Avaya Aura is available in three editions.
Avaya Aura Branch – designed specifically for customer-facing environments such as retail, financial services and government. It has been created to enable low cost deployment and simple migration from your existing system whilst providing you with SIP networking and the ability to centrally manage multiple locations which may run into their thousands.
Avaya Aura Standard Edition – ideal for use on a single site within medium-sized and large businesses and organisations with extensive communication needs including voice, video, SIP, messaging and Presence applications. Licensing enables SIP session management and various vendors’ unified communications applications to be easily delivered to targeted users, including mobile, home and teleworkers.
Avaya Aura Enterprise Edition – contains all the features of the Standard Edition with enhanced capabilities to serve the needs of multi-site national and even international organisations. Suited to businesses from the medium right up to the very largest offers increased availability options such as 100% feature survivability at remote sites. Enterprise-wide SIP session management and unified communications applications are included as standard (no licensing required) for all users, including mobile, home and teleworkers.
The Avaya Flare™ Experience
Groundbreaking software that offers a uniquely compelling multi-modal collaboration experience. It leverages the SIP-based Avaya Aura™ communications platform to deliver improved real-time, multi-session and multi-modal communications to the desktop with users able to communicate and collaborate without regard to type of network or how to access that network.
Delivered on the Avaya Desktop Video Device, the Avaya Flare™ Experience offers quick and easy access to real-time communications and collaboration tools. Capabilities include desktop video, social media, audio/video/web conferencing, multiple directories, presence, instant messaging, and contextual history. It eliminates the need to use different interfaces and different directories to communicate across various types of tools.
The Avaya Desktop Video Device is a fit-for-purpose collaboration tool with high definition video and high quality audio combined with a capacitive touch screen interface. The Avaya Flare™ Experience and Desktop Video Device together enhance user productivity and enable easy collaboration.
Watch this short Avaya Flare Experience video and see the smart collaboration for yourself
Download Avaya Flare Experience information
Other Telephone System Options:
We also supply, install and maintain the following telephone systems and platforms so you can be assured that we deliver the right soluton for your organisation:
Avaya Communications Manager - ACM
Avaya Business Communication Manager - BCM (formerly Nortel)
Avaya Communication Server 1000 - CS1000 (formerly Nortel)
