Avaya Business Communications Manager

A highly sophisticated unified comms and telephony solution for SMEs incorporating an impressive range of telephony, unified communications, mobility and productivity applications, Avaya Business Communication Manager (BCM) is a powerful Linux-based IP/TDM PBX convergence system.

Designed specifically for small and medium sized business and organisations it can serve between five to 300 users across multiple sites, with remote management and adminstration delivering impressive efficiency and control.

Available on two hardware platforms, the BCM50 and BCM450, Avaya Business Communication Manager can simultaneously support any blend of IP and digital clients and offers impressive flexibility and capabilities. As such it is an invaluable tool for exploiting the many cost, productivity, efficiency and advanced communication benefits which unified comms offers.

Key features and benefits of Avaya BCM include:

• Advanced unified communications capabilities such as;
- FindMe/FollowMe automatically directs incoming calls to different locations and devices
- Federated Presence combines telephony, desktop and applications to find the availability of people, regardless of device
- Message forwarding
• Pre-loaded applications span telephony, mobility, productivity tools, open interfaces and toolkits, including;
- MeetMe Conference
- InTouch for integration of Outlook, MSN, and Skype with BCM
• Easy to use browser based management platform
• Supports SIP Trunking to deliver interoperability with converged IP access services
• Extensive business continuity resources
• Customisable – cultivate bespoke applications through third party development network
• Highly secure – multi-tiered protection from internal and Internet threats such as worms, viruses, fraud and cyber attacks
• Scalable