Telephony & Networks - Lowry Arts & Entertainment Venue

Service earns Lowry loyalty

Ask John Toomer, Facilities Manager at Salford’s prestigious arts venue why they have stayed loyal to Pennine Telecom since the entertainment venue opened in 2000 and his reply is simple and succinct: “It’s down to the service. Pennine have always given us good service.”

The relationship began with installation of an Avaya INDeX system which, after nearly a decade’s service reached end of life as IP-based solutions offering economic and functional benefits gained favour. Pennine’s upgrade saw the introduction of an Extreme Network solution, incorporating Power over Ethernet and Quality of Service. This was harnessed to Avaya Communication Manager (ACM), an IP-based application which supports a call management solution to serve The Lowry’s box office agents.

> Download case study
> See all case studies

What they say:-

“It’s down to the service. Pennine have always given us good service.”

John Toomer
Facilities Manager
The Lowry