Testimonials

What do our customers say about us!

Here at Pennine Telecom we are proud of the high level of customer service we provide to our customers. Here’s a selection of some of the comments we have received.

When asked about the reasons behind selecting Pennine, Simon Evans Hopwood Hall’s Director of Technology and Innovation said “One was cost, I won’t shirk away from that. The solution was very, very cost effective, so much so that we were quite surprised to be honest.”

"Crucially Pennine inspired “absolute confidence” as they were the only bidder to conduct a full site survey as part of their tender. They identified where wireless access points needed to be strategically placed in order to maximise the signal strength anywhere in the campus. To me it’s valued-added solutions like that which win points.”

The Lowry Arts & Entertainment complex

    “It’s down to the service. Pennine have always given us good service,” said John Toomer, Facilities Manager at The Lowry.

BAE Systems

    “We went with Pennine because we’d dealt with them quite a lot and they always gave us both good information and good service. .... other telecoms companies simply didn’t seem as professional as
Pennine.”

Rhenus Logistics

    “Pennine were excellent from start to finish. We’ve used them for quite a while now and were always confident everything would go well.”

Boreas Partnership Ltd

    "Following the support received recently from Sandra, Helen Jones, Lawrence and Jay I would like to make you aware of how good the team at Pennine Telecom is. I am sure you know it, but isn’t it nice to hear it from customers?

We live in a world where poor customer service is almost accepted as it is so frequent. Pennine Telecom have shown what great service is. When dealing with each individual their attitude has been positive, they have listened and they have responded".

Furness College

    "We chose Pennine Telecom following a recommendation from Avaya and as they hold Platinum accreditation we knew they had the knowledge and expertise to provide us with the right solution.”

Hoole Hall Hotel

    “They have always completed projects to my total satisfaction and this has been no exception.”

Biwater Treatment Ltd

    “We are very impressed with Pennine Telecom. We wanted to use a company who had experience in this field and could work nationally, Pennine have delivered on both fronts”

Leek United Building Society

     In a letter of thanks, Stephen Boulton, IT Manager at Leek United Building Society commented "Could you please pass on my thanks to Chris Tickle and Phil Daniels for their efforts during our implementation weekend.  Without their hard work and determination the installation would not have been the success it was.  We always knew our internal cabling would be problematic but we never guessed how unusual it was.  Everything they did was very much appreciated."

British Nuclear Group

    Mike Wollaghan, a Site Shift manager at Sellafield, praised the Pennine Telecom Team, "Under difficult conditions they worked at a tremendous rate when installing and trouble shooting the new installation. Many positive comments were made to me by fire brigade personnel on the effort being shown by the team and their patience in helping them to learn the new system"